Terms & Privacy
Last Updated: 09/05/2024
These Terms & Privacy (“Agreement”) govern your use of the CENNAIRUS website and platform located at https://www.cennairus.com, operated by CENNAIRUS, L.L.C. (“CENNAIRUS,” “we,” “us,” or “our”).By accessing or using our website, submitting any form, participating in onboarding, requesting a quote, or receiving communications from us—including email and SMS—you agree to the Terms and Privacy practices described below.If you do not agree with these terms, do not use our website or services.
1. Company Information
Legal Entity: CENNAIRUS, L.L.C.
FEIN: 20-1441644Principal Address: 7357 International Place, Sarasota, FL 34240 USA
Contact: support@cennairus.com
2. Use of the Website & Services
You agree to use the CENNAIRUS website and tools only for lawful purposes. Prohibited activities include:
- Misrepresenting your identity or submitting false information
- Attempting to access data that does not belong to you
- Uploading harmful files or engaging in malicious activity
- Scraping, copying, or reverse-engineering the platform
- Violating local, state, or federal laws
Your use of CENNAIRUS must comply with all insurance, compliance, and communication regulations relevant to your jurisdiction.
3. No Legal, Tax, or Financial Advice
CENNAIRUS provides digital tools to assist with quoting, onboarding, submissions, and workflow automation, we do not provide legal, financial, or tax advice, any insurance decisions or policy choices are made by you and/or your licensed insurance representative.
4. Information You Provide
By using our platform, you represent and warrant that:
- All information you provide is accurate
- You are authorized to submit information for yourself or your business
- You will update data if it becomes inaccurate
- You will not upload prohibited or illegal documents
CENNAIRUS is not responsible for inaccurate, incomplete, or fraudulent submissions.
5. SMS & Email Consent (A2P 10DLC Compliance)
When you submit a form containing your mobile number or otherwise provide your number to us, you consent to receive transactional SMS messages from CENNAIRUS, L.L.C., including:
- Quote status updates
- Application processing updates
- Missing information requests
- Required document notices
- Payment link notifications
- Customer service follow-ups
Message frequency varies. Standard message and data rates may apply.
You may opt out at any time by replying: STOP, UNSUBSCRIBE, CANCEL, END, QUIT
You may re-opt in by replying: START
For help, reply:HELP or INFO
6. Privacy Summary
This section summarizes how we use your data. For full details, see our complete Privacy Policy at https://www.cennairus.com/privacy-policy.
6.1 Information We Collect
We may collect:
- Name, email, phone number
- Business information
- Insurance-related information (quote data, submissions, required documents)
- Uploaded files
- Technical data (IP address, device info, pages visited)
6.2 How We Use Your Information
Only for operational and service purposes, including:
- Processing quotes and applications
- Sending transactional messages (SMS/email)
- Document verification
- Secure payment notifications
- Customer onboarding
- Compliance and recordkeeping
- Improving the website
6.3 Sharing of Information
We do not share your mobile number or personal information with third parties for marketing or promotional purposes.
- Information is shared only with:
- Insurance Carriers directly involved in your quote or application
- Technology vendors who operate parts of our system
- Verification/compliance partners
- Legal authorities if required
6.4 Your Rights
You may request:
- Access
- Correction
- Deletion
- Restriction
- Export
- Withdrawal of consent
Contact: support@cennairus.com
7. User Responsibilities
You agree to:
- Use CENNAIRUS services for lawful purposes
- Not interfere with or disrupt the platform
- Maintain confidentiality of your login credentials
- Ensure data you upload does not violate rights or laws
8. Document Uploads & Electronic Communications
By uploading documents or submitting forms:
- You authorize us to store and review them for insurance and operational purposes
- You consent to receive electronic communications (SMS/email)
- You acknowledge that digital delivery may replace physical mail for certain notifications
9. Third-Party Services
Our website may include integrations or links to third-party services, CENNAIRUS is not responsible for: the content, policies, practices or actions of third-party websites or vendors.
You assume all risk when interacting with third-party services.
10. Data Security
We use security measures including:
- Encrypted transmission (HTTPS/TLS)
- Google Cloud secure infrastructure
- Access restrictions
- Authentication layers
- Regular internal reviews
However, no system is 100% secure. By using the service, you acknowledge this inherent risk.
11. Disclaimers
CENNAIRUS is provided on an “as is” and “as available” basis. We disclaim all warranties regarding:
- uninterrupted service
- error-free functionality
- data accuracy
- or continuous availability
We are not responsible for delays, outages, or system interruptions.
12. Limitation of Liability
To the fullest extent permitted by law, CENNAIRUS is not liable for:
- Direct, indirect, incidental, special, or consequential damages
- Data loss or corruption
- Business or financial losses
- Delays in insurance responses or underwriting decisions
- Interruptions, errors, or omissions
13. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, any disputes shall be resolved in the courts located in Sarasota County, Florida.
14. Changes to This Agreement
We may update these Terms and Privacy practices at any time, revised versions will be posted with a new “Last Updated” date, your continued use of the site constitutes acceptance of any changes.
15. Contact Information
For any questions regarding these Terms or Privacy practices, contact:
CENNAIRUS, L.L.C. 7357 International Place, Sarasota, FL 34240 USAEmail: support@cennairus.com
Your sole remedy for dissatisfaction is to discontinue use of the website.
