Consent & Messaging Policy
Last Updated: 11/19/2025
CENNAIRUS, L.L.C. FEIN: 20-1441644
7357 International Place, Sarasota, FL 34240
support@cennairus.com
CENNAIRUS, L.L.C. (“CENNAIRUS,” “we,” “us,” or “our”) is committed to transparent communication and compliant use of SMS messaging. This page explains how users consent, what messages are sent, how to opt out, and how we protect your information. This page is publicly accessible for verification purposes and describes the exact methods by which consent is collected.
1. Purpose of SMS Messaging
CENNAIRUS sends transactional SMS notifications only.These include:
- Quote status updates
- Application progress notifications
- Required document requests
- Missing information alerts
- Secure payment links
- Customer support follow-up messages
We do not send marketing or promotional SMS.
2. How Users Provide Consent (Opt-In)
Users opt in by providing their mobile phone number through a public form or through onboarding processes which include mandatory disclosure language.Consent is collected when the user:
- Enters their mobile number in the Phone Consent form
- Reviews the consent disclosure, located directly under the phone number field
- Submits the form, thereby agreeing to receive transactional SMS updates
- Provides their phone number during direct agent interaction, while being informed of this same consent statement.
Consent Disclosure Used on All CENNAIRUS Forms:
“By submitting this form, you consent to receive transactional SMS updates from CENNAIRUS, L.L.C. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe.”
This disclosure is always visible before the user submits their phone number.3. Message FrequencyMessage frequency varies depending on interactions, including:
- Number of required updates
- Document requests
- Status changes
- Follow-up notifications
Users will never receive recurring marketing campaigns.
4. Message & Data Rates
Standard carrier message & data rates may apply.
5. Opt-Out Instructions
Users may opt out of SMS messages at any time by replying: STOP, UNSUBSCRIBE, CANCEL, END, QUIT. After opting out, they receive a confirmation message: “You have opted out of CENNAIRUS notifications. No further messages will be sent. Reply START to rejoin.”
To resume messages, users may reply : START
6. HELP / Support Instructions
Users may reply HELP or INFO to receive:“For assistance with CENNAIRUS notifications, contact support@cennairus.com. Message and data rates may apply.”
7. Privacy & Data Protection
CENNAIRUS protects user data using secure transmission, cloud security, and restricted access protocols.We do not share or sell mobile phone numbers to third parties for marketing or promotional purposes.For full details, see:
Privacy Policy: https://www.cennairus.com/privacy-policy Terms & Privacy: https://www.cennairus.com/terms-privacy
8. Contact Information
CENNAIRUS, L.L.C. 7357 International Place Sarasota, FL 34240 United States support@cennairus.com
